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At IndiaDeals Digital Media, customer satisfaction is our priority. Our Refund and Return Policy outlines the conditions under which refunds, cancellations, or modifications can be requested. By using our services, you agree to the terms stated below.
Eligibility for Refunds: We offer refunds in the following cases: Service Non-Delivery: If the purchased digital service is not delivered within the agreed timeframe. Technical Issues: If there are major technical issues from our end preventing service usage. Duplicate Transactions: If a customer is charged twice due to a payment gateway error.
Refunds will not be provided in these cases: If the service has been fully or partially delivered as per the agreed scope. If a user requests a refund due to a change of mind. For digital marketing campaigns, advertisements, or customized services once initiated. Subscription services after activation. Our team will review the request and notify you within [3] business days regarding approval. Approved refunds will be processed within [7] days via the original payment method.
Since we provide digital services and products, returns do not apply. However, if there are issues with a service, we will work towards a resolution or alternative solution.
a. Service-Based Orders: Customers can cancel an order within [1] hours after placing it if work has not yet started. Once service execution begins, cancellation is not possible.
b. Subscription Services: Subscriptions can be canceled at any time. However, refunds will not be issued for unused periods. The service will remain active until the end of the billing cycle after cancellation.
If you are unsatisfied with our service, we encourage you to contact us before initiating any chargebacks or disputes. We will make every effort to resolve the issue amicably.
For any refund or cancellation requests, reach out to our support team: We reserve the right to modify this policy at any time. Please review it periodically for updates. Thank you for choosing IndiaDeals Digital Media